In the meantime, they bounced some mail back from my bank, causing the bank to close my ATM card for fear of fraud. (And this is why I do everything online now.)įortunately, they all took good care of me, but it was still a month before I had all my late checks and bills at the new place, because it took so long for the mail to be returned to sender. I had to give them my new address and warn them to expect the returned mail. So I spent a lot of time and energy calling everyone who regularly sent me bills or checks. And it was too late in the case of many of the important mail items I’d already lost. But I wasn’t convinced they’d fix the problem. In the end, it seemed like the supervisor understood where to send my mail now. He explained what I had done “wrong” several times, only to realize I’d actually done everything right. I spent a lot of time driving to the post office and talking to a supervisor to get it straightened out.īut it was like the supervisor had never seen a forwarding order before. They just said I had to call my local post office, and gave me the local number.Ĭalling the post office was also no help, because the supervisors were never available. Read This: Free Printable Chore Charts for Kids Who to Call?Ĭalling the 1-800 number was not helpful. The carrier just shrugged when I brought it up and seemed uninterested in helping. It was all getting bounced back to senders – including important checks and bills. Immediately – before I had even moved – I stopped getting mail altogether. Then I gave the mail forwarding request to the carrier in advance of the date I wanted them to start to forward mail, as I had been instructed to do. This free service was supposed to ensure that any first class mail coming to me at the old address would be forwarded to the new address for 12 months. I filled out a change of address request form for my new mailing address. It started a few years ago when I moved across town from one zip code to another. They range from continuing to make complaints until you get somewhere to giving up and switching to a virtual mail box service (we like Traveling Mailbox). This article covers some possible solutions. They seem to assume they can’t make a mistakes. They should have a clear system for getting help, but they don’t. In my experience, when something does go wrong, especially if it’s their fault, many post offices will not do anything to help you solve it. But you’re probably reading this because you tried to forward your mail and found that USPS mail forwarding was not working.Įverybody makes mistakes, right? The real problem with the post office is that when they make mistakes, they don’t have a good system for fixing them. The United States Postal Service has a tough job, and for the most part they do it very well.
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